Return Policy
Returns are allowed only if the item received is not the item ordered. If the wrong item was sent we will send you the correct one upon receiving the incorrect item from you. We do not do exchanges or refunds for items purchased. The item must be returned within 7 calendar days of the delivery date.
If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for an exchange for the correct item.
Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Please contact us at our Santa Fe gallery for more information on returning an item. Someone will be happy to help you!
505-989-7679. You can also email us at gallery@lunafelixgoldsmith.com
Returns are allowed only if the item received is not the item ordered. If the wrong item was sent we will send you the correct one upon receiving the incorrect item from you. We do not do exchanges or refunds for items purchased. The item must be returned within 7 calendar days of the delivery date.
If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for an exchange for the correct item. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Please contact us at our Santa Fe gallery for more information on returning an item. Someone will be happy to help you!
505-989-7679. You can also email us at gallery@lunafelixgoldsmith.com